What Does a User-Centred Design Process Look Like?

We’ve discussed on this website before the importance of following a UX process in order to achieve a consistent outcome that delights our users and delivers them a memorable experience. But what does that process actually look like?

The answer to this question is, of course, it depends—at least when you get into the nitty gritty. However, on the surface every UX process consists of the same high-level phases:

Strategy → Research → Analysis → Design → Production

Agencies may choose different labels for these phases, or they may make a bigger deal of the concept/ideation that occurs somewhere between Analysis and Design, but in general every UX process can be represented as above.

What really differentiates user-centered design from a more traditional waterfall model of software design is the user feedback loop, which informs each phase of the project.

via UX Mastery.

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